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Effective Training Key to Growth and Innovation

STAMFORD, Conn.—May 9, 2006—As businesses look to their IT professionals to create value for the organization, companies must implement specialized training techniques and motivational strategies to enable them to accelerate business growth and innovation, according to a recent report from Gartner Executive Programs, a unit of Gartner Inc.

IT Training: From Strategy to Execution examines how companies can initiate training strategies for their IT staff to increase productivity and facilitate the transition of IT to a strategic business partner, according to a company announcement.

Most organizations develop training strategies to fulfill three critical, inter-related requirements in workforce management: retention, career development, and job performance. Although the type of training varies according to the type of job, level of seniority, and systems used, the announcement cited that the most frequently used options for delivering training are internal training; specialized third-party organizations and colleges, which often use vendors’ certification programs to design curricula; and trainer’s hybrid or “train the trainer” courses, which use external training providers to train internal subject-matter experts to become training facilitators.

“Whatever method is used, effective training can contribute to an enhanced workforce strategy, particularly in retention, career development, and job performance,” said Diane Berry, managing vice president for Gartner EXP’s human capital management content development group, in the announcement.

www.gartner.com/exp

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