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New Books Aimed at Teaching the Ins and Outs of Employee Surveys

OLD SAYBROOK, Conn.—June 16, 2006—Now available from Performance Programs, Inc., the “Employee Survey Question Guidebook” and its companion volume, “Employee Surveys: Practical and Proven Methods, Samples, Examples,” are intended to teach organizations how to create, administer, and interpret an employee survey. These second-edition volumes are available as e-books as well as in print, and are “unique in the human resources field, as far as we know,” said Paul M. Connolly, Ph.D., author of the books and president of Performance Programs.

According to a recent announcement regarding the books, the guidebook—which reportedly is based on Connolly’s 20-plus years of experience in organizational assessment—includes questionnaire items that have been field-tested in real organizations and provides norms for 85 items, including industry norms for employee surveys in 11 industries. It also reportedly is organized to capture such aspects of organizational effectiveness as organization culture and climate, organization structure, co-workers, team functioning, commitment, performance management, ethical conduct, workplace diversity, fairness, and innovation and creativity. It contains 82 categories of questions, features an index to symptoms of organizational dysfunction, and references appropriate diagnostic areas, according to the announcement.

“Employee Surveys” is a how-to resource intended to increase the survey project manager’s know-how and confidence. It reportedly covers such topics as planning, forming a survey project team, identifying respondents, designing reports, norms, creating questionnaires, gathering and processing data, awareness campaigns, administration, feedback, and action plans, and addresses the human side of survey work at each step.

www.performanceprograms.com

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