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International Training Association Recognizes GM-Raytheon Initiative

GARLAND, Texas—July 11, 2006—Raytheon has announced that the American Society for Training & Development (ASTD) has recognized General Motors (GM) service operations with an Excellence in Practice Award. The award is intended to recognize GM’s Service Technical College, a learning initiative that for six years has delivered training to more than 70,000 service technicians working at GM dealerships throughout the United States.

According to the announcement, Raytheon subsidiary Raytheon Professional Services has worked with GM since 1999 to design, implement, and manage the college. In 2005, Raytheon reportedly developed more than 425 hours of training for the college and delivered almost 1.5 million hours of training to GM’s service technicians.

GM won its award for the application of integrated learning technologies—including Web-based training, satellite-delivered seminars, interactive simulations, and searchable illustrations and videos—that are intended to teach service technicians the complexities of new automotive model features and the processes for diagnosing and repairing vehicles, the announcement stated.

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